Leadership Across Markets and Disciplines
More than twenty years across Dubai, New York, Melbourne, Bahrain, and Toronto, with 16 years working in MENA. Business building, multidisciplinary leadership and organisational change across agencies and consultancies.
Managing Director
- Company
- November Five
- Years
- 2026 to Present
- Location
- Dubai, United Arab Emirates
Leads November Five's Middle East business, connecting digital product, customer experience and applied AI. Sets regional priorities and brings teams and clients together around delivery.
President
- Company
- BPG Group
- Years
- 2022 to 2025
- Location
- Dubai, United Arab Emirates
Led the UAE business across brand, communications, media and customer experience. Built strategy and CX capabilities, reshaped the operating model and developed the leadership team.
Managing Director
- Company
- Havas CX
- Years
- 2019 to 2022
- Location
- New York, United States
Helped build Havas CX in North America, connecting product, CRM, content and experience design. Led multidisciplinary teams delivering customer programmes for the regulated healthcare sector.
Partner, General Manager
- Company
- PENSO
- Years
- 2016 to 2018
- Location
- Melbourne, Australia
Led consulting and operations across Australia, the Middle East and Southeast Asia. Built the Dubai office and connected customer experience strategy with digital delivery.
General Manager
- Company
- Ogilvy
- Years
- 2015 to 2016
- Location
- Dubai, United Arab Emirates
Led integrated customer experience and relationship marketing programmes for regional and global organisations.
Head of Client Services
- Company
- Havas
- Years
- 2012 to 2015
- Location
- Dubai, United Arab Emirates
Built and led client partnerships spanning digital strategy, media, technology, and delivery.
Head of Account Management
- Company
- Publicis Sapient
- Years
- 2010 to 2012
- Location
- Dubai, United Arab Emirates
Managed complex digital programmes and multidisciplinary delivery teams.
Account Director
- Company
- Ogilvy
- Years
- 2007 to 2010
- Location
- Bahrain
Led client relationships and integrated programmes across brand, advertising, digital, and customer experience.
Account Manager
- Company
- Proximity Worldwide
- Years
- 2004 to 2007
- Location
- Dubai, United Arab Emirates
Built the early foundation of a career across direct marketing, digital delivery, and customer relationships.
Graphic Designer
- Company
- Self employed
- Years
- 2002 to 2004
- Location
- Toronto, Canada
Worked independently in graphic design before moving into account leadership and digital marketing.